TERMS AND CONDITIONS
Restromenu.com is owned and operated by Smart Online Solutions Pvt. Ltd. Our services are limited to provide restaurant food ordering and delivery service to our customers. We are in no way responsible for the quality of food and its packaging offered by its merchant members.
Please note that in our sole discretion at any time and with or without notice, we may offer any kind of incentives or promotions, shorten or extend the duration of any incentive or promotion program and/or terminate or modify any incentive or promotion program.
PRICES & OTHER INFORMATION
The information regarding price, product specifications and availability contained on the Site has been provided by member merchants. The prices charged by the member merchants on this website are generally the same as the prices charged in their physical stores/restaurants at the time an order is delivered, shipped or available for pickup. Although RestroMenu attempts to make certain that the prices listed on the site and those posted in the stores on the date they are viewed on the site are the same, and that out-of-stock items are clearly marked or removed from the inventory, prices and product availability may change, particularly if you select a delivery or pickup date that is different from the date on which you place your order.
Moreover, though every effort is made to ensure accuracy in posting pricing information, discrepancies do occur. In the event that the restaurant/store price and the price posted on the site are different, the restaurant/store price will prevail in every case.
While Restromenu has undertaken to confirm the accuracy of the information contained on this Site, mistakes can be made, due both to inaccurate reporting of accurate information and accurately reporting inaccurate information. Of course, if you become aware that the Site contains inaccurate information, please let us know by contacting us.
ORDERING AND PAYMENT
All ordering is performed online or via telephone. Buyers are usually billed directly by merchant members for their orders, and "RestroMenu" will be the name that appears on the bills you receive from the merchants. But Restromenu may provide you separate delivery slip and redemption slips in case there is any delivery charges or cash back offer. Restromenu shall not in any manner be considered the seller of the food. You need to pay for the ordered food in advance in Cash to us or at the time of delivery to our delivery staff. There is no online payment facilities provides till date.
Restromenu takes customer satisfaction very seriously. In the case of problems with your food order, please contact us. In appropriate cases, Restromenu will issue full or partial refunds. For example: if you did not receive your order or received an incorrect order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event, we will do our best to ensure your satisfaction.
PROPERTY RIGHTS IN THE SITE AND CONTENT; INFORMATIONAL PURPOSES AND COMPLIANCE WITH LAW
NON-RESTROMENU CONTENT; PRODUCTS AND SERVICES MENTIONED ON THE SITE
We neither endorse nor are responsible for the accuracy or reliability of any opinion, advice or statement made on the Site by anyone other than authorized Restromenu.com employee spokespersons while acting in their official capacities.
We do not review and assume no responsibility for any content received from, or created by, any third parties. Furthermore, we do not review and assume no responsibility for any products or services mentioned on the site, whether provided by Restromenu.com, affiliated companies or unaffiliated third parties. You agree to make your own independent evaluation of the products and services mentioned on the site, including their quality.
NO OBLIGATION TO KEEP INFORMATION CURRENT
We are not under any obligation to update the content to reflect circumstances that may occur after its initial publication date. Due to legal restrictions or other reasons, we may not update any Content including to take into account material changes or new information.
In connection with your use of or access to the site, we from time to time may provide you with user names, passwords and/or other unique identifiers (User Codes). You are responsible for security and confidentiality of the User Codes and agree not to disclose them to any third party, including, if you are accessing the Site on behalf of any company or organization, any other employee in your company or organization. You are responsible for any and all information provided and any and all acts and/or omissions that occur while User Codes are being used. We are not responsible for any breach of security caused by your failure to maintain the confidentiality and security of any of the User Codes. You should agree to notify us immediately in the event of loss, theft or disclosure of any or all of the User Codes, if you believe the confidentiality or security of any or all of the User Codes has been compromised in any way or in the event of your learning about a possible or actual unauthorized access to and/or use of the Site. We reserve the right to revoke or modify the User Codes at any time without prior notice.
CONSENT TO RECORDING AND MONITORING
CONSENT TO RECORDING OF TELEPHONE CALLS
You acknowledge that from time to time, we may record certain telephone calls used for the customer service and/or related purposes, and to the extent that any such recording occurs involving you, you consent to such recording.